Privacy Policy

At Grande Law, P.A, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact our offices in Miami, Florida, and Steamboat Springs, Colorado.

How We Use Your Data

Generally

We use your data to:

verify your identity and right to access and use the Website
provide access to and use of the Website
provide Users with customer and technical support
enhance functionality of the Website
enable means to protect your Personal Information and other information against unauthorized access, loss, destruction, or alteration
solicit User feedback
identify usage trends and create data analytics
evaluate and improve the Website and our user experience
send notifications to User
subscribe Users to our community forums and newsletters
send SMS/text messages where consent has been provided (see “SMS Communications & Consent” below)

Processing

We may process your data for one or more of the following reasons:

a legitimate business interest
performing obligations for you or, as applicable
compliance with our Terms of Use, Privacy Policy, or Cookie Policy
protect your vital interests or the vital interests of another person or entity
compliance with a legal obligation
other specific purposes for which you have provided consent for your data

Marketing and Communications

From time to time, your Personal Information, such as your name, email address, and phone number, may be used to contact you with promotional materials, newsletters, marketing, service updates, or other information that may be of interest to you based on your preferences.

By accessing or using the Website or submitting your information, you expressly consent to receive communications from Grande Law Firm, including emails, phone calls, voicemail messages, and SMS/text messages, related to your inquiries, services, updates, newsletters, and marketing communications.

You further agree that these communications may be sent using automated technology, including automatic telephone dialing systems (auto-dialers), artificial or prerecorded voice messages, and mass text messaging systems. Message and data rates may apply.

You acknowledge that consent to receive these communications is not a condition of purchasing any services or using the Website.

You may opt out of marketing emails by following the unsubscribe instructions in any email. You may opt out of SMS messages at any time as outlined below.

SMS Communications & Consent

By providing your phone number through our Website, forms, or any communication channel, you expressly consent to receive SMS/text messages from Grande Law Firm, including messages related to:

appointment scheduling and reminders
case updates or service-related notifications
customer support communications
occasional promotional or informational messages

Messages may be sent using automated technology, including an automatic telephone dialing system. Message frequency may vary. Standard message and data rates may apply based on your mobile carrier.

Opt-Out Rights

You may opt out of SMS communications at any time by replying “STOP” to any message you receive. After opting out, you will no longer receive SMS messages unless you re-enroll.

Help & Support

For assistance, reply “HELP” or contact us directly through the Website.

SMS Data Sharing & Consent Protection

We respect your privacy. SMS opt-in data and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing purposes.

We may share your information with trusted third-party service providers solely for the purpose of delivering SMS communications and operating our messaging services. These providers are contractually required to protect your information and use it only to perform services on our behalf.

Non-Personal Information

We may collect and create de-identified and aggregated information and other non-Personal Information, which is not related to an identified or identifiable natural person (“Non-Personal Information”). You agree that Grande Law Firm owns, without restriction, all Non-Personal Information and that you have no rights in or to such information. Because Non-Personal Information cannot identify you, it may be used for analytics, research, and service improvements.

Information Sharing and Disclosure

We do not sell, share, or transfer your data to third parties except as necessary to operate the Website, provide services, or comply with legal obligations.

We may share your data with hosting providers, analytics partners, and other trusted third parties who assist in operating the Website or providing services. We may also disclose your information when required to comply with applicable law, enforce policies, or protect rights, property, or safety.

Third-Party Service Providers

We may share your data with third-party service providers to help operate, maintain, analyze, and improve the Website. These may include payment processors, cloud hosting providers, and communication platforms (including SMS delivery providers).

These providers are contractually obligated to process your data only as directed by us and to maintain appropriate safeguards to protect your information.

By opting in to receive SMS communications from Grande Law Firm, you acknowledge and agree that you are providing prior express written consent under the Telephone Consumer Protection Act (TCPA), and that you may receive communications even if your number is listed on a federal or state Do Not Call registry.

State-Specific Rights

Residents of Colorado may have specific rights under the Colorado Privacy Act (CPA) regarding the access and deletion of their data. If you wish to exercise these rights, please contact us at the details below.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Miami Office: 8603 S Dixie Highway, Suite 205, Miami, FL 33156 | 305-307-8052

Steamboat Springs Office: 941 Lincoln Avenue, Suite 200-E1-F, Steamboat Springs, CO 80487 | 970-819-5032